At Origin, we understand that every organisation is unique—and so are its people challenges. That’s why we offer tailored HR services that go beyond templates and tick-boxes. From complex employee relations and leadership development to compliance audits and strategic workforce planning, we provide clear, pragmatic support that empowers you to lead with confidence. Whether you’re growing, navigating change, or tackling difficult situations, our team is here to guide you with integrity, expertise and a deep understanding of what it takes to build a thriving, people-first culture.

Our Services

We offer a comprehensive range of HR services designed to help organisations navigate complex challenges, stay compliant, and build resilient, high-performing teams. Whether you need ongoing support or help with a specific issue, we deliver solutions with expertise, clarity and care.

Retainer Service Plans

Ongoing HR support tailored to your organisation’s needs, providing expert advice, documentation, and compliance assurance when you need it most.

Complex Employee Relations Case Management and Support

Expert handling of investigations, disciplinaries, grievances and capability cases to reduce risk and resolve issues with clarity and fairness.

Restructuring and Redundancy Advice & Support

Guidance on business change processes, from planning to consultation, ensuring legal compliance and fair outcomes.

Facilitation of Workshops and Meetings

Expert facilitation that brings structure, inclusion and momentum to your workshops, meetings and away days—turning conversation into clarity and action.

Policy Creation / Review / Updates

Create, update or review HR policies tailored to your culture and compliant with current employment legislation.

Contracts of Employment and Employee Handbook

Clear, legally compliant contracts and handbooks that reflect your organisation’s values and set out expectations for both parties.

Strategic Workforce Planning

Support to align your people strategy with business goals, including succession planning, skills analysis and futureproofing your team.

Culture Workshops

Facilitated workshops that connect culture with strategy—aligning values, behaviours and vision to drive lasting impact.

Bespoke Leadership & Management Development

Tailored training and coaching to develop capable, confident leaders and managers who can handle real-world challenges.

Senior Leadership Coaching and Mentoring

One-to-one or team-based coaching for senior leaders focused on resilience, strategic leadership, and high-impact communication.

Education Compliance (Ofsted Readiness Workshops/ Single Central Register /Safer Recruitment Audits)

Support for education providers to ensure safeguarding, safer recruitment and Single Central Record compliance.

Adult Social Care Compliance (CQC HR inspection readiness)

HR reviews and training to help care providers meet CQC inspection expectations and maintain best practice.

Independent Investigations

Thorough, impartial investigations into misconduct, grievances or safeguarding concerns carried out with sensitivity and expertise.

HR Support for Hearings and Appeals

Skilled HR support in disciplinary, grievance and capability hearings, including advice, scripts, and panel member services.

Independent Panel Member for Senior Leadership recruitment

Experienced HR professionals to support recruitment processes for senior roles, ensuring fairness, transparency and due diligence.

Consultation & Negotiations / Trade Unions

Support with employee consultations, collective bargaining and trade union negotiations to achieve productive, lawful outcomes.

Settlement Agreements

Support in drafting, negotiating and managing settlement agreements to reduce risk and ensure clean, compliant exits.

Bespoke Training (e.g. Leading Difficult Conversations, Performance Management etc)

Customised training sessions to upskill your team in key people management areas with confidence and compliance in mind.

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‘‘Honest, fair and courageous encapsulate Kay’s integrity and her ability to offer clear solutions to complex HR problems large organisations like ours faced.  Not afraid to roll her sleeves up and do what is best for the organisation and its people.’’

Bridget Doogan, ex CEO St John of God Hospitaller Services

“Liz brought clarity and direction to a complex and high-stakes project. Her ability to balance research and academia with practical, employer-focused outputs meant we delivered a robust strategic workforce planning framework and toolkit on time and within budget. The final product not only meets our charitable objectives but also offers real commercial potential.  Liz’s project management, insight, and collaborative style made her an invaluable partner throughout. On a  personal note, Liz was a pleasure to work with, her communication at all levels was clear and concise and she forged great working relationship with peers and stakeholders alike – I would have no hesitation in recommending Liz”

Karen Ellis, Head of Operations - Enginuity

“Liz brought clarity and structure at a critical stage in our journey. From developing our people systems and talent pool to shaping our workforce plans and organisational goals, her support has been invaluable. Pragmatic and strategic, with strong commercial insight and acumen, she played a critical role in aligning our people strategy with our business goals.”

Jonny Durnion, Director, ICC Services

“I had the pleasure of working closely with Kay Taylor, Group Director of HR and People Development, for over five years during my time as Executive Principal of Stockton Riverside College and Bede Sixth Form. I also worked with Liz Elwell, then Group Head of HR, for over three years.

Kay and Liz bring a wealth of experience, integrity, and insight to their work. I found them both to be highly professional, solutions-focused, and deeply committed to doing what’s right for both the organisation and its people. Both Kay and Liz embodied honesty, fairness, and courage—qualities that made them trusted voices in navigating complex HR challenges.

Now that I’m retired, I’m pleased to offer this recommendation as they embark on their consultancy journey. Any organisation would benefit from their calm, practical approach and their ability to deliver results in challenging environments.”

Lesley Graham, Former Executive Principal, Stockton Riverside College and Bede Sixth Form

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